Tweet
Thanks again for your help. I'll try to address all the queries so far:
At the very least, they must know who placed the order for a dedicated team to cut down the ivy and why this was done. Also, it's a bit convenient that it took them 3 months to say that everyone (!) responsible has left the organisation -if that's true, did they leave before our complaint or after...? Were they sacked??
Is an SAR the best way to obtain the details? Could vital info still be withheld from an SAR?
I am and have always been responsible for maintaining the garden.
The TA states " The tenant is permitted to use the front/rear gardens (in common with the other tenants) for as long as it is available but nothing in this clause shall make the garden form part of the tenancy or create any separate tenancy of the garden nor shall the Association be required to make the garden available throughout the tenancy."
Under "Right to consultation", the TA states "The Association will consult the tenant before making changes in matters of housing management or maintenance which are likely to have a substantial effect on the tenant."
Also, under "Right to Information", it states "The tenant has a right to information from the Association about the terms of this Tenancy and about the Association's repairing obligations and its policies and procedures on tenant consultation, housing allocation and transfers."
Under "Access", it states "To allow the Association's employees or contractors acting on behalf of the Association's access at all reasonable hours of the daytime to inspect the condition of the Premises or to carry out repairs or other works to the Premises or adjoining property.
Sorry, I don't know which species of ivy it was but the wall is clearly undamaged after 28 years. As a matter of interest, just discovered this on the RHS website:
"People can benefit from ivies too: their ‘ecosystem services’ are becoming increasingly recognised. When grown on walls, recent research has demonstrated that ivy helps keep buildings cooler in summer and less damp in winter. Growing ivies around our homes also improves air quality by trapping particulates."
At the very least, they must know who placed the order for a dedicated team to cut down the ivy and why this was done. Also, it's a bit convenient that it took them 3 months to say that everyone (!) responsible has left the organisation -if that's true, did they leave before our complaint or after...? Were they sacked??
Is an SAR the best way to obtain the details? Could vital info still be withheld from an SAR?
I am and have always been responsible for maintaining the garden.
The TA states " The tenant is permitted to use the front/rear gardens (in common with the other tenants) for as long as it is available but nothing in this clause shall make the garden form part of the tenancy or create any separate tenancy of the garden nor shall the Association be required to make the garden available throughout the tenancy."
Under "Right to consultation", the TA states "The Association will consult the tenant before making changes in matters of housing management or maintenance which are likely to have a substantial effect on the tenant."
Also, under "Right to Information", it states "The tenant has a right to information from the Association about the terms of this Tenancy and about the Association's repairing obligations and its policies and procedures on tenant consultation, housing allocation and transfers."
Under "Access", it states "To allow the Association's employees or contractors acting on behalf of the Association's access at all reasonable hours of the daytime to inspect the condition of the Premises or to carry out repairs or other works to the Premises or adjoining property.
Sorry, I don't know which species of ivy it was but the wall is clearly undamaged after 28 years. As a matter of interest, just discovered this on the RHS website:
"People can benefit from ivies too: their ‘ecosystem services’ are becoming increasingly recognised. When grown on walls, recent research has demonstrated that ivy helps keep buildings cooler in summer and less damp in winter. Growing ivies around our homes also improves air quality by trapping particulates."
Comment