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24/7 training

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  • 24/7 training

    Hi, I signed upto an electrical course via 24/7 training in April 2022, I’ve tried my best to continue with the course but I’ve been struggling with the course and it’s format, like many others on here I was sold into £8k of debt through this, the sales person was very pushy and demanded that I electronically sign the documents whilst I was on the phone with him without giving me time to read the documents I was signing, I’ve contacted their “customer service” to see if I can cancel the contract and all I got in response was that I had 14 days to cancel it after that the contract stands, I’ve spoken to the finance provider Caledonian and they’ve said I need to speak with 24/7 training to cancel anything, I’ve done 6 online assessments with them but not visited their sites, they’ve sent me 1 book and a laptop bag, it’s £180 pcm and I’m struggling to find time or money to complete the course, I feel like it was mis-fairly sold to me as I was rushed through the signing procedure, I’ve opened a complaint with financial ombudsman but I’m not holding much hope, I understand they might be a cancellation fee to pay and that I won’t get a refund for the money I’ve paid, I just want the outstanding balance clearing and to cancel the course, any advice on how to get out of this mess would be hugely appreciated
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