Advice needed how to deal with Excel request

[GoldenEagle]

I have received this letter marked 'Private and Confidential'. The address is ours but the name we have never heard of at our address or any other and we have lived here for nearly 20 years. Peeping trough the letter windows it starts to read 'Notice of E....'. (probably enforcement notice'. This is first time we have received it.

On the envelope there is 4x2" stamp says 'IF this person in no longer in residency call Excel on 01492531345....)

Scouring through the internet I gather 'Return to Sender or calling them will have no effect' as they do not believe you. Besides, in my retirement I don't want to be doing a slinging match with any one.

Question I have is 'Am I obliged to call them where they will want to know everything about me including inside trouser leg' and... should I call them or just do 'Return to sender'

Thanks in advance

[ostell]

Phone them, point out the different name and tell them to check for themselves with the electoral roll. If they want further information then just hang up. You do not want any further communication from them.

[ploddertom]

If they then visit will be when you get the problems. As Ostell says ring them but also offer to send them a copy of your Council Tax bill - this should put the matter to bed but to be on the safe side keep a copy handy.

[islandgirl]

amazing how many letters are accidentally opened and read...

[seduraed]

it wasn't opened, they just looked through the window. The square window.

[islandgirl]

ha ha I am afraid humpty would have accidentally sat on the letter and it would have fallen open when I pulled it out from beneath him.