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Hi,
I'm looking for some help for my mum before escalting anything with her electrician. My mum bought a new house and wanted sockets fitting. The electrician told her the whole house needed rewiring which she semi-understood from the survey being completed before she purchased. She paid in full for the rewiring and it was completed. The electrician asked her what she planned with the house as she had basically stripped it and she explained she was fitting a new bathroom and kitchen. He told her he could do both of those for her, she explained what she wanted, showed him the suit and the kitchen etc and he gave her a quote. She was happy with his price and told him she wanted to go ahead. He then gave her a different set of bank details (compared to the one for the electrical work) to pay for these jobs doing and she paid him in full. About a week later he told her he had injured his knee and was off work. He did however pop over to the house tp 'do bits' like measure etc. It has now been 8 weeks and no other work has been completed. She is terrified of calling him out in case he disappears with her money but he just keeps saying he will be at the house on certain days and never shows up. Is there anything at all she can do or is it a lost cause because she did the bank transfer without any paperwork or guarantee?
Thank you
I'm looking for some help for my mum before escalting anything with her electrician. My mum bought a new house and wanted sockets fitting. The electrician told her the whole house needed rewiring which she semi-understood from the survey being completed before she purchased. She paid in full for the rewiring and it was completed. The electrician asked her what she planned with the house as she had basically stripped it and she explained she was fitting a new bathroom and kitchen. He told her he could do both of those for her, she explained what she wanted, showed him the suit and the kitchen etc and he gave her a quote. She was happy with his price and told him she wanted to go ahead. He then gave her a different set of bank details (compared to the one for the electrical work) to pay for these jobs doing and she paid him in full. About a week later he told her he had injured his knee and was off work. He did however pop over to the house tp 'do bits' like measure etc. It has now been 8 weeks and no other work has been completed. She is terrified of calling him out in case he disappears with her money but he just keeps saying he will be at the house on certain days and never shows up. Is there anything at all she can do or is it a lost cause because she did the bank transfer without any paperwork or guarantee?
Thank you
