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I bought a car from a Used car dealer on finance nearly 3 years ago and I am a few months away from my balloon payment but the car has suffered a catastrophic engine failure due to manufacture design faults. The car is not yet 5 years old and hasn’t done much mileage for a car it’s age. I contacted the finance company, they don’t want to know and said it’s not their problem and if I try and give the car back, they will charge me for a new engine. I wrote to them and they rang me to tell me that I had to prove the car was faulty when I bought it. If it was faulty, I wouldn’t have bought it. I can’t see into the engine so didn’t know this could happen. It has a full service history from an approved dealer since I have had it. I have contacted the seller under Consumer Rights act 2015. They haven’t responded . I have found the problem is quite common and there are many others in the same situation but can’t afford the repairs. What else can I do?
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Do you have proof that this is an inherent fault? If you do then you could challenge them under the Consumer Rights Act potentially but its hard to advise with just the info aboveI work for Roach Pittis Solicitors. I give my free time available to helping other on the forum and would be happy to try and assist informally where needed. Any posts I make on LegalBeagles are for information and discussion purposes only and shouldn't be seen as legal advice. Any advice I provide is without liability.
If you need to contact me please email me on Pt@roachpittis.co.uk .
I have been involved in leading consumer credit and data protection cases including Harrison v Link Financial Limited (High Court), Grace v Blackhorse (Court of Appeal) and also Kotecha v Phoenix Recoveries (Court of Appeal) along with a number of other reported cases and often blog about all things consumer law orientated.
You can also follow my blog on consumer credit here.
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