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Excess Mileage on a VT

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  • Excess Mileage on a VT

    Hi. I was hoping "Rob" may be able to help me. I am having difficulties with BMW Financial Services (BMWFS) after executing a VT last July. I am now in the "excess mileage" argument and they are reporting the charges (which is 5k) as a debt and unpaid - which is now adversely affecting my credit report and rating. There is quite a lot of detail in my instance and I can provide details if you think you may be able to assist?? Thanks.
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  • #2

    There's plenty of information on here about BMW and your options. Long and short of it is you either go through the complaints process and take it to the FInancial Ombudsman or take BMW to court for breach of data protection.

    There seems to be some good news from the Ombudsman decided in favour of complainants recently for excess mileage so you might want to go down that route. Not muhc going on legal proceedings-wise because of the Coronavirus so either way you'll be waitig a while.
    Check out some useful guides below

    A guide to voluntary termination
    Seting aside a CCJ
    Completing an N180 Form (Courtesy of Jaguarsuk)

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