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Rejecting car after 6 months bought of finance

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  • Rejecting car after 6 months bought of finance

    Hello all, I have bought brand new Jaguar E-pace in March 2019 using Jaguar Finance a pcp deal. It was all ok for first 6 months, but from August 2019 until now this car has been recovered from side of the road 5 times with major issues, not related to each other - engine transmission, turbo issues, leaks, smokes and etc. After last recovery I had enough in started process of rejection this vehicle to Jaguar finance. After 2 months of reviewing my case they finally came with the offer to replace it or return my £2000 deposit back with 8% interest on it + 800 compensation for lost working hours and inconvenience. I have opted to reject it and take my money back. Since I have a couple *questions: 1. Am I entitled to more compensation or partial refund of money I already paid during months I had it? 2. Once I get deposit back and agreement is settled with Jaguar finance - will it be any implication to get a new car finance deals? How quickly information of settle will go into my credit file? Will it looks like I car has been repossessed rather than rejected due to quality on my credit file? I am looking to get Mercedes GLC as soon as finance with jaguar is closed but worrying if I get finance rejected because Jaguar finance won’t be updated in time in my credit file. Thank you very much in advance for any advise on this*
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  • #2
    Hi

    After 2 months of reviewing my case they finally came with the offer to replace it or return my £2000 deposit back with 8% interest on it + 800 compensation for lost working hours and inconvenience. I have opted to reject it and take my money back.
    That's your settlement that you agreed to, if you wanted more compensation then you should have said to Jaguar. Credit files are usually updated monthly so you might not see the change until the end of the month.
    If you have a question about the voluntary termination process, please read this guide first, as it should have all the answers you need. Please do not hijack another person's thread as I will not respond to you
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