Parking ticket but I have a valid ticket??

[amyindia2016]

Hello all,

I received this ticket from premier park, as you can clearly see I paid for a 24 hour ticket and clearly displayed it. They are saying I over stayed the time limit.

I have appealed the ticket, sent proof of the ticket I paid for via email and they have rejected it.

so what do I do now? It’s thrashing my head.

any advice would be gratefully received

thank you

[lgfa92]

It was issued because you exceeded the maximum period in the car park. The 24 hour ticket may well be valid for 24 hours but within that there may be a maximum parking duration that can be utilised in any one block - you need to establish this (where does it say the ticket is for 24hrs? - maybe I've just missed it).

[amyindia2016]

On the actual ticket it states it was issued at 10.32 on the 5/10/19 at the bottom and it runs until 10.32 on the 06/10/19 which is the larger numbers at the top. The only fee you can pay is the £2 on the machine it states full day for £2. It’s a train station car park and so therefore I’m assuming they can’t expect you to be back within such a short period of time, especially if you was getting the train to a destination far away?

i don’t know maybe I’m missing something here.

thank you for your reply x