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Hi, I received a PCN from Britannia Parking in April 2017. At the time an appeal was lodged with them directly on the grounds that 1 hour limit was an unreasonable time to expect someone to spend at the facilities available. Specifically, there is a Costa coffee there which many use for lunch. They rejected the appeal and subsequently sent me further notices to pay.
Roll on today, I received a claim form from the county court business centre. With the particulars of claim stating that the defendant owes £252.72 with BW Legal dealing with the case.
I have researched the many forums that are available and have completed the following:
1. SAR to Britannia
2. SAR to BW Legal
3. SAR to DVLA
4. AOS online to the Courts - I have until 16th October.
I am in the process of completing my defence with a template that I found on this forum from a very similar incident. The question I have is whether I should mention the following in my defence (and how should it be worded):
I spoke with Britannia Parking who confirmed the cameras were installed on the 12th August 2015. They also confirmed that you are able to stay in the car park for up to 2 hours. (At the time of receiving my PCN the signage reportedly stated only 1 hour) They have no record of when that was changed so referred me to the legal company for any further questions.
I spoke with the Manager at Costa who confirmed that the camera only appeared to be active from March 2017 when they received a barrage of complaints from their customers who, as you would expect, stayed longer than the 1 hour that the car park offered. Costa relentlessly insisted on getting this changed and approximately 10 weeks later, the car park was changed to be 2 hours. Costa themselves stated:
1. The length of time of 1 hour was unreasonable
2. They believe the signage to be poor so have installed their own signage in their store to warn their customers of the now 2 hour limit
3. They were inundated with complaints from customers that were affected by this.
Should I enter any of this into the defence? If so, any steer on how to word it would be appreciated.
I have drafted a letter to BW Legal requesting key dates but have not yet sent it.
Roll on today, I received a claim form from the county court business centre. With the particulars of claim stating that the defendant owes £252.72 with BW Legal dealing with the case.
I have researched the many forums that are available and have completed the following:
1. SAR to Britannia
2. SAR to BW Legal
3. SAR to DVLA
4. AOS online to the Courts - I have until 16th October.
I am in the process of completing my defence with a template that I found on this forum from a very similar incident. The question I have is whether I should mention the following in my defence (and how should it be worded):
I spoke with Britannia Parking who confirmed the cameras were installed on the 12th August 2015. They also confirmed that you are able to stay in the car park for up to 2 hours. (At the time of receiving my PCN the signage reportedly stated only 1 hour) They have no record of when that was changed so referred me to the legal company for any further questions.
I spoke with the Manager at Costa who confirmed that the camera only appeared to be active from March 2017 when they received a barrage of complaints from their customers who, as you would expect, stayed longer than the 1 hour that the car park offered. Costa relentlessly insisted on getting this changed and approximately 10 weeks later, the car park was changed to be 2 hours. Costa themselves stated:
1. The length of time of 1 hour was unreasonable
2. They believe the signage to be poor so have installed their own signage in their store to warn their customers of the now 2 hour limit
3. They were inundated with complaints from customers that were affected by this.
Should I enter any of this into the defence? If so, any steer on how to word it would be appreciated.
I have drafted a letter to BW Legal requesting key dates but have not yet sent it.
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