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A bunch of unprofessional cowboys, I’ve ignored their multiple emails with threats and would welcome a court date.
in a nutshell their sister company provides motor and house insurance.
i took out a motor policy 3 years ago and would pay monthly by D.D.....on the 1st payment date ,, I was contacted by Close Brothers....? Who informed me by letter at 6pm the evening before I flew to Cuba for 2 weeks on holiday, that TM insurance had sold my policy to them....no problem, not much I can do at 6 ish before I fly.
the next day Manchester Airport I had a phone call from my bank to say that TM insurance had tried to take £360 from my account, it was declined, but within seconds both TM insurance and Close Brother wanted to take 49 quid. I instructed the bank to pay neither at that moment in time and blocked my account until my return.
one day after my return from a Holiday I contacted TM and Close brothers and I was told that I had entered into a finance agreement with TM and they had sold the agreement to Close Brothers. Lots of Royal Mail delivered letters upon my return from holiday with threats of legal action and one from Close Brothers saying that they tried to collect a payment.
in conclusion, Close Brothers returned the finance agreement to TM and Close brother we’re shocked that I was not informed about the finance agreement, which I was lead to believe by the person who sold me the policy over the phone that I was expecting a motor policy and not a finance agreement.
I complained and tried to cancel the policy, which they refused to accept the cancellation and they then passed the debt.....yes debt over to TM legal services a sister company.
I would love my day in Court, this is fraud.....I was mis-sold as where Close Brothers who informed that I should have been notified in writing, I was not.....
in a nutshell their sister company provides motor and house insurance.
i took out a motor policy 3 years ago and would pay monthly by D.D.....on the 1st payment date ,, I was contacted by Close Brothers....? Who informed me by letter at 6pm the evening before I flew to Cuba for 2 weeks on holiday, that TM insurance had sold my policy to them....no problem, not much I can do at 6 ish before I fly.
the next day Manchester Airport I had a phone call from my bank to say that TM insurance had tried to take £360 from my account, it was declined, but within seconds both TM insurance and Close Brother wanted to take 49 quid. I instructed the bank to pay neither at that moment in time and blocked my account until my return.
one day after my return from a Holiday I contacted TM and Close brothers and I was told that I had entered into a finance agreement with TM and they had sold the agreement to Close Brothers. Lots of Royal Mail delivered letters upon my return from holiday with threats of legal action and one from Close Brothers saying that they tried to collect a payment.
in conclusion, Close Brothers returned the finance agreement to TM and Close brother we’re shocked that I was not informed about the finance agreement, which I was lead to believe by the person who sold me the policy over the phone that I was expecting a motor policy and not a finance agreement.
I complained and tried to cancel the policy, which they refused to accept the cancellation and they then passed the debt.....yes debt over to TM legal services a sister company.
I would love my day in Court, this is fraud.....I was mis-sold as where Close Brothers who informed that I should have been notified in writing, I was not.....
