My partner is being pursued for an O2 debt that isn't hers. She has an account with O2 which was taken out at a different address, different bank and using Mrs rather than Miss. We have spoken to them on a number of occasions and they said they would investigate fraud. A letter was received today saying they had carried out an ‘investigation’ but still believe my partner is responsible for this debt. Can anyone advise on the next step to take?
Lowells
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