Hello and JBW problem

[Kiciaaaa]

Hi my name is Maggie. I’ve got a JBW problem. My husband got letter telling him about dart charge penalty. Original penalty was £400 he didn’t pay his crossing because he lost his job and we didn’t had enough money to do so. Now JBW telling us to pay £750 and are not accepting £20 a month payment. We are on low income and getting UC and housing benefit, what we should do now please ?

[Setmefree3]

Contact Citizens advice.
Check if bailiffs should treat you as vulnerable

You can be vulnerable in lots of different situations, for example if:

• you’re disabled
• you’re seriously ill
• you have mental health problems
• you have children or are pregnant - especially if you’re a single parent
• your age makes it hard for you to deal with bailiffs - usually if you’re under 18 or over 65
• you don’t speak or read English well

You can also be classed as vulnerable if you’ve been through recent stressful or emotional circumstances. For example becoming unemployed, being a victim of crime, or having someone close to you die.

Tell the bailiffs if you’re a carer, relative or friend acting for someone vulnerable who has a debt. Explain the person’s vulnerability and the bailiffs should be willing to talk to you instead.

[Kiciaaaa]

Thank you. My partner lost his job last week. We have got 2 children 7 and 2 year old. I am the only one working on minimum wage. Should I phone them or should I put all that in the email etc? Thank you.

[Setmefree3]

Thank you. My partner lost his job last week. We have got 2 children 7 and 2 year old. I am the only one working on minimum wage. Should I phone them or should I put all that in the email etc? Thank you.

Contact them and explain your circumstances. Write all you expenses down, and see what’s left. Step change had a sheet online.

You may also want to take a look at the Christians Against Poverty website.