Purple bricks

[Numberwoman]

I have signed up (and paid £1500 up front) with Purple Bricks, and the agent has come out and taken photos. It has now been over a week and a half, and I have seen no ad. I texted the agent who said 'it will be ready tomorrow' but tomorrow has come and I have not been presented with any ad to give my approval. I want to cancel my agreement. Can I do this and get a full refund, considering that there is no ad that has been made live?

[des8]

Hi and welcome.

Have you read their cancellation terms (https://www.purplebricks.co.uk/terms/service-agreement)

They don't mention it, but assuming you signed the agreement in your own home (ie off their premises) you have two weeks in which to cancel the contract