PRA Group - Claim Form but no Letter before Claim

[Happy.1.2.3]

Hi. I have been reading through a lot of the threads regarding PRA Group. And although they are very helpful, I can't seem to find the answer i am looking for. Hoping someone can help me...
I received a Claim form from CCBC, dated 3/4/19. I have acknowledged the claim online, and ticked the box 'intend to defend'. I have printed out all of the letters ready to send (From the templates on here), requesting more information regarding the debt.

My issue is, I did not receive a 'Letter before Claim', or not one that i can remember? I open all letters from PRA , and they are the usual 'Please get in touch' and a lower settlement fee. But nothing has ever given me 30 days to respond. This is where i am a bit confused (or more confused) - What can i do about this? Do they HAVE to send a letter before claim? What if they haven't?

The claim is regarding a CC Debt from Barclaycard, taken out in 2012. The total amount they are claiming is £4214.30 (that is with their added fees).

[chareosS]

this is becoming far too commonplace, just had a similar situation.

i would in the first instance write to them ( or their solicitor ) and ask them why they have issued a claim when they have failed to follow pre action protocol by not sending you a letter before action, also within this letter state, that due to them not following protocol please find enclosed an official request for documentation under cpr 31.14 and also an official CCA request. ( if you have not already sent them) give them 14 days to respond.

send this off ASAP.

this is what i would do

[Happy.1.2.3]

Thank you. I have the cpr 31.14 and CCA request already printed. I will write a letter asking why they have not followed protocol. Ill send them off this afternoon.