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Can't beleive ive not found this site before!

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  • Can't beleive ive not found this site before!

    Hi Guys, I'm here becasue a car dealer is refusing to take backa faulty car. Very complex as the fault is still not found, and I bought through HP. If you've had similar, get in touch, if you're a red hot brief, feel free to bestow some knowledge upon me! Thanks!!
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  • #2
    So how long ago did you purchase the car? Since the car is owned by the HP company have you complained to them about the defective car?

    Have you looked at the Consumer Rights Act 2015 ? If you are within 30 days of purchase you have an automatic right of rejection for defective goods. Up till 6 months you have to give them one attempt at repair and then reject if they can't fix. It is assumed that the defect was there at purchase unless the dealer can show that it was not.

    There are many similar threads to this so look around, in the motoring section.

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    • #3
      Hi Ostell, Yes ive looke daround, and posted. It gets a bit grey because it was 7 months before i could report it (it showed up in 5, but I didnt know what it was??). Im sure my post will get to the bottom of it, thanks!

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