Unfair mortgage arrears charges

Mazzerati

Junior Member

Joined: Nov 2018

Posts: 2
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Unfair mortgage arrears charges

12th November 2018, 20:35:PM

Hi I'm a new member. I have registered here with the hope of finding answers or listening to other members experience over unfair mortgage arrears charges. In 1992 my partner and I took out a mortgage with ppi policy. When we needed to claim on the insurance they didn't pay the mortgage until 11 months from application. The mortgage company charges us arrears charges and added the charge to the mortgage account and obviously, we continued to pay interest on it too for a number of years. This happened twice. I have complained to the Ombudsman, it doesn't sound fair to me and would be interested to hear of your advice. Thanks.

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Unfair mortgage arrears charges

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