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Urgent advice needed please

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  • Urgent advice needed please

    I started a postgraduate course at uni in Sept 2017, I enrolled however after a few weeks into the course and due to work changing my hours I couldn't continue with it, so I told the uni that I am having these issues. Student finance did pay me. But I called them and paid the entire amount back. From November I haven't been to uni, but just last week (June 2018) I received a letter by post from STA international saying I now need to pay nearly £3000 in fee and that they are acting on behalf of my uni.
    so I emailed my uni asking why i should pay fr a course which I didn't even attend plus I paid back the money student finance paid me. The answer I was given was "because you didn't withdraw using our online system and therefore you still had access to all our resources"
    I mean what resources?I emailed my lecturer, she was aware, she did not tell me the withdrawal process or how to do that. Also I just found out from my uni just yesterday that apparently they emailed my 3 installment invoices (I gather that must be for each term), but I didn't receive any of them, apparently they were emailed at my uni email address.
    I emailed them by responding that they had my private email address, they had my mobile number as well as my postal address, so why didn't they contact me via this method, why wait until the entire uni year has finished to inform me of this via a debt collecting agency.
    I am a,single parent, I work but only to meet ends as it is, I don't have that kind of money, and why should I pay if I didn't even attend the course. I paid back student finance immediately by transferring the entire money back to them.
    what should I do? This has really tipped me over the edge, I'm already battling my depression on a daily basis, and now this.
    I guess its my fault I should have actually spelled out in my email at the beginning of the course that I am withdrawing. But surely the uni know that as I didn't attend any lectures after the first few weeks. What can I do? Will this be taken to court and give me q bad credit history? Please any advice would be grateful. TIA
    Tags: None

  • #2
    Hi and welcome
    Could you tell us , please, which university so we can check the wording of their contract and cancellation clause.

    Returning money to student Finance has no bearing on this matter.

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    • #3
      Yes I understand. But on the email I received the university mentioned about my money being released by student finance, which after a couple of days I called student finance and transferred the entire money back to them. Its Wolverhampton,

      Comment


      • #4
        oops!

        Comment

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