Hi,
I attended a night club venue and paid for my jacket to held within the cloak room and when I went to collect it was gone.
The venue have admitted full responsibility and have and have agreed to replace / refund the jacket, this is all very well but please read on.
The jacket which is a collectors item was over £300 when I purchased it in 2014, to replace the jacket now would cost over £750 as per various listings on ebay.
I never bought the jacket as an investment piece and would never have sold it.
I have always maintained to the venue that I want the jacket returned or an identical replacement, they are refusing to pay out its current value or source and pay for another and will only pay the amount I paid.
They are pursuing this through there insurance provider, I was informed by an insurance expert that I should put in the same position I was in before the jacket was stolen.
Please advise, thank you.
I attended a night club venue and paid for my jacket to held within the cloak room and when I went to collect it was gone.
The venue have admitted full responsibility and have and have agreed to replace / refund the jacket, this is all very well but please read on.
The jacket which is a collectors item was over £300 when I purchased it in 2014, to replace the jacket now would cost over £750 as per various listings on ebay.
I never bought the jacket as an investment piece and would never have sold it.
I have always maintained to the venue that I want the jacket returned or an identical replacement, they are refusing to pay out its current value or source and pay for another and will only pay the amount I paid.
They are pursuing this through there insurance provider, I was informed by an insurance expert that I should put in the same position I was in before the jacket was stolen.
Please advise, thank you.
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