Man not impressed that Domino’s called him a ‘Bell End’

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Man not impressed that Domino’s called him a ‘Bell End’

April 8th, 2016 • No CommentsBy Mof Gimmers
There’s Alan Bell, minding his own business and ordering a pizza from Domino’s. On checking the receipt, like you do, Alan found that they’d besmirched his good name.
On his pizza receipt, he found that they’d put ’Bell End’ on the order screen. And here it the offending article.

Alan said: “I was disgusted and annoyed”.
He’d ordered himself a large pepperoni pizza for £9.99 from the branch in Bushey, Hertfordshire (no jokes about ‘Bushey’ please, there’s enough name trouble in this article as it is). He said: “I went into the store and ordered a pizza and following the usual procedure I gave my name as Bell.”
“I then went next door to buy a few bits before I went back in to check on my order. I then realised they had put down the name “Bell End”. I asked if the manager was present and he came out and I said “excuse me, one of your employees has put “Bell End” down as my name and he just said “so”?”
“I said it was insulting my family name and I asked whether he was going to do anything about it. He said it was a human error and then became quite aggressive.”
“I then asked the cashier, who was only about 18, whether he knew what a “bell end” is? I said “it’s a p***k isn’t it? So you’re putting me up there as a p***k”. He just shrugged his shoulders. He said he thought it was funny and didn’t seem apologetic.”
He added: “I am a man of the world and like a joke but I thought the attitude of the manager was a disgrace. He insulted my family name. I was offered a £25 voucher from Domino’s by way of compensation which I thought was a bit of an insult. I think if you complained about not getting enough pepperonis you would have got the same response. I really just wanted an apology but I thought it was a bit of a token gesture.”
He then delivered the fatal blow: “I will now use Pizza Hut instead.”
The outcome of this, is that when asked, a spokesman for Domino’s said that the worker in question has since been fired for his inappropriate behaviour.

[Snoopy1948]

Re: Man not impressed that Domino’s called him a ‘Bell End’

It's so easy to read the humour in this situation but the fact remains that an 18 year old employee used schoolboy humour to entertain himself. Might have been a joke to him and his colleagues but it was wrong and certainly at the expense of the customer. I read the dozens of Daily Mail feedback comments on this and there seems to be an awful lot of like minded clowns out there who seem to be of the opinion that this was simply funny and should not have been subject to fuss. The fact remains that the name was indecent ( to those that are liberal enough to know ) and should have been dealt with by an immediate apology and certainly a minimum of no charge at the time. Anybody who interfaces with 'customers' for profit should have standards that the customer is generally right, certainly in this case.

I remember some years back, while working in local government, I had to serve a warrant on a Mr Pierstoff, and the first line of service was identification. You can imagine the reply, or indeed the aplomb of the server, when you first spoken words were ... 'Are you Pierstoff .............. '

And funny enough, if ever I dealt with a Mr Bell, my first thoughts were 'that rings a name' but always kept private. Certainly to commute Bell to Bell End would have required a schoolboy present. And there are others, on reading this story, who may well say 'Only in the Daily Mail' .....

[wales01man]

Re: Man not impressed that Domino’s called him a ‘Bell End’

whats the problem I been called much worse to my face but then again I have a sense of humour this person needs to get a life