SSE Power

I have just received a phone call from SSE.....
The lady wanted to check if our power had been dipping/cutting out.
TBH we've been lucky,,slight dips of power but no complete power cuts during this shocking weather.

Apparently,,as I'm classed as a 'vulnerable' person they are ringing round to check everything is ok as there is a power cut in the area and to reassure everyone the power will be back on by 5pm at the latest.

Have to say...I'm really quite impressed...and I was able to reassure my little old duck (newly widowed) that should her power go,,pop round here until it's fixed (yes,I know I wouldn't have power either but have a sensible husband who has already filled flasks with boiling water and got the candles out)

[ploddertom]

Re: SSE Power

Did you not ask that they sent you a spare box of electrickery you could use in case of a failure?

[Inca]

Re: SSE Power

Did you not ask that they sent you a spare box of electrickery you could use in case of a failure?

msl:......tbh plodder,,,I was to stunned to say anything but thankyou to them

[ploddertom]

Re: SSE Power

Must admit we are all quick to criticise but something like this gets overlooked.

[Inca]

Re: SSE Power

Totally agree with you Plodder.....now and then..they get it right

[enaid]

Re: SSE Power

You should quote this in utilities and a link to the 'vulnerable' peoples bit in their t&cs, these things are very rarely advertised but most companies do have a similar policy.
Enaid x