Originally posted by EXC
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https://www.justice.gov.uk/courts/pr...tocol/prot_neg
If the firm of solicitors do not deal with the issue, then the consumer can issue proceedings:
14.3 Where possible 14 days written notice should be given to the professional before proceedings are started, indicating the court within which the claimant is intending to commence court proceedings.
14.4 If proceedings are commenced they should be served in accordance with Part 6 of the Civil Procedure Rules.”
The court has a duty to inform the SRA and FCA, these Authorities would bring proceedings under the FSMA if applicable from thereoon
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