The Financial Conduct Authority (FCA) is consulting on new guidance outlining factors financial services firms should consider under the Consumer Rights Act 2015 (CRA) when drafting and reviewing variation terms in their consumer contracts. The CRA implements Council Directive 93/13/ECC on unfair terms in consumer contracts (the Directive). *
https://www.fca.org.uk/news/press-re...ms-legislation
https://www.fca.org.uk/news/press-re...ms-legislation