issue 76
March/April 2009 – page 1
chief ombudsman, Walter Merricks
page 3
Case studies involving
the transfer of money
abroad – and associated
currency exchange
page 16
Frequently-asked
questions about the
ombudsman service
page 19
A selection of
recent travel insurance
complaints
page 28
The Q & A page
------------------------------- merged -------------------------------
http://www.financial-ombudsman.org.u...news/76/76.pdf
Oops put the link in the title :o
March/April 2009 – page 1
chief ombudsman, Walter Merricks
page 3
Case studies involving
the transfer of money
abroad – and associated
currency exchange
page 16
Frequently-asked
questions about the
ombudsman service
page 19
A selection of
recent travel insurance
complaints
page 28
The Q & A page
------------------------------- merged -------------------------------
http://www.financial-ombudsman.org.u...news/76/76.pdf
Oops put the link in the title :o