What to do if you are let down by your bank

[Legal Beagles]

Hundreds of thousands of consumers have their financial gripes with companies handled independently by the Financial Ombudsman Service every year. But what happens to the people who disagree with its decision and what action can they take? Here, The Mail on Sunday finds out. Thousands of people who asked an independent body to preside over... Read more »
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[leclerc]

Re: What to do if you are let down by your bank

Article is about the Financial Ombudsman and dispute resolution. It talks about complaints being escalated to an Ombudsman rather than the adjudicator and has some interesting statistics:

"But more than 900 people supported by the Ombudsman actively rejected its final recommendations. More than 1,300 others failed to let the Ombudsman know their view either way. These are automatically filed as rejections

Read more: http://www.thisismoney.co.uk/money/n...#ixzz3cMclD1cK
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