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2015 – ombudsman service publishes annual review

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    2015 – ombudsman service publishes annual review

    The Financial Ombudsman Service marks its fifteenth anniversary with the publication of its annual review for 2014/2015. Since 2001 the ombudsman has answered 15 million consumer enquiries and taken on 2.8 million disputes between financial businesses and their customers. Over the last fifteen years, 1.8 million of these disputes have related to just three issues... Read more »
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