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BBC News – Water firms use ‘unacceptable’ debt collection tactics

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  • BBC News – Water firms use ‘unacceptable’ debt collection tactics

    More than half the UK’s water suppliers have been sending their customers “unacceptable” debt collection letters, the BBC has learned. The letters appear to be from an external debt agency, but are actually from the water companies themselves. The news follows the revelation of similar practices in banks, energy firms and the payday lender, Wonga. […]

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