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BBC News – Fall in bank complaints not enough for FCA

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    BBC News – Fall in bank complaints not enough for FCA

    A UK finance regulator says “work needs to be done” by banks to cut complaints, despite a fall in the number of gripes in the first six months of the year.The Financial Conduct Authority FCA said financial services companies needed to do more to ensure consumer interests came first.The total number of complaints fell by […]

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