LEGAL FUTURES Lloyds defends debt collection letters, saying: “Times have changed”

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LEGAL FUTURES Lloyds defends debt collection letters, saying: “Times have changed”

21st July 2014, 09:01:AM

Views on transparency and clarity “have changed” since Lloyds Bank first started sending letters to debtors under the name of a solicitors’ firm, its group chief executive has told MPs. Lloyds said they were aimed at focusing customers’ minds on the problems they faced. It is the first bank to respond to the request from […]

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LEGAL FUTURES Lloyds defends debt collection letters, saying: “Times have changed”

LEGAL FUTURES Lloyds defends debt collection letters, saying: “Times have changed”

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