BBC News – Energy complaints soar, Energy Ombudsman says

[Legal Beagles]

Complaints about energy companies have risen to their highest level, according to data from the Energy Ombudsman. In the first six months of the year complaints more than doubled to 22,671 – from 10,598 for the same period in 2013 – with 84% related to billing. The government said it was unacceptable that so many […]

More...

[ironman]

Re: BBC News – Energy complaints soar, Energy Ombudsman says

I am taking over my electricity suppy at the end of the month with British Gas. i am putting the bill into my name.
At the moment i pay the electricity usage within my monthly rent

Simple things like working out the best tariff is a knighmare as all they want you to do is sign up for duel fuel. To do anything on their web site is impossible as they ask for your email and telephone number by default before you can even try and compare tariffs. Then it asks, how many units do you use in a year, how the hell am i supposed to know that as i have never had a bill before in my name.

Even now i cannot work out the best Tariff for a single guy in a flat, I have to put the bill in my name by the 28/07/2014 as the landlord is moving abroad

any recommendation???

This is rediculous