Over £149 million to be repaid by lenders ref CCA failings post contractual info

[dogtired]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Spoke to the adjudicator at FOS yesterday.
Somehow they claim that my complaint should have been dealt with by the " parent" bank ( BOS).
I mentioned this latest development and they claimed not to know about it.
She also seemed to know less than I did about the CCA act!
In this particular case I have asked for it to be reviwed by the Ombudsman.

[MIKE770]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Shut it you Mrs, his surname was theo.......(greek) I got confused

Di, when it moves over to FCA I will try again to get the list and try find out the time scales, worth a shot but doubt they will disclose.

Ahh!!1!!!!!!!!!!! Confuscious says!

[di30]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Lol, that could be anything xx What is it headed?

Sorry did i not respond to this?

Not exactly headed with anything, but just a statement issued May 2010, that just shows the reductions made and interest etc lol.
I have a few different versions.

[di30]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

No further news on this yet please folks?

No letter for me yet anyway lol x

[StrayPup]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Yes... eagerly awaiting further developments especially on confirmation of who the offending institutions are.

Meanwhile, I too am sceptical about how eager or diligent the banks are about informing us. Luckily I have cause to write to Sainsbury's bank about a clear mistakes on a statement (makes mention of CCA in the intro - annual statement I think) following on from paying agreed monthly payments having been in default.

One of the obvious problems with the statement is that it is missing 3 payments. In telephone conversations they admit that the payments have been made, but they are eager to leave it at that and at least initially reluctant on confirming the mistake in writing. They have subsequently informed me that they are sending out a reply, but in further conversations it seems that it is just a general apology with an offer of £20 for my troubles. I am trying to keep it amicable so I respectfully declined the offer pending a proper response to my original letter of enquiry about the missing payments. I should point out that at one point I paid off half the outstanding arrears in one go which was knocking around in their accounting system for some months without being accounted for - I raised this matter too. In the light of these events I asked them to review notification, etc in view of things I heard in the press recently on CCA mistakes.

They now ask me to send in the offending Arrears statement pointing out the missed payments. I am happy to do that, but I wonder why they haven't got a copy themselves!

I am interested what others think about this and how I can probe a bit further in the response I am about to write furnishing them with the arrears statement. Do they already breach the CCA? Do I have to pay anything more until the beach (if there is one) is rectified? Any other thoughts?

[di30]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

As its been over a month since this matter came about, does anyone know if anyone has received any payouts or letters about this one yet?

[dogtired]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Not yet! Typical Banks really isnt it, quick enough to slap charges on you but when they get it wrong it takes ages.:target:

[di30]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

With almost 2 months on since this one been broadcasted with the OFT, anyone heard if anybody has heard of payments/refunds being made yet?

[dogtired]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

No Di, you already know about my Barclay one but don't think that is the same.

[winner12]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Hi All
Have I missed postings on this one has anyone received any letters with regard to the failings I haven`t but I am sure I should
What`s the next move

[di30]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Not heard anything further in this to be honest.

Hopefully someone will know the next move, but you know what its like, the banks are quick enough chasing us, but when it comes to paying out its another matter lol.....:tinysmile_twink_t2:

[di30]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Just bumping up this one.....:tinysmile_twink_t2:

Not heard much more on this, maybe none of mine were included then lol, but am curious to find out if anyone been repaid yet in regards of this subject??

[Unregistered]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Do you know if HFC Bank and Welcome Finance were included in the companies who breached the CCA 1974?

[CYNthesys]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Nice surprise
Returned from hols at the weekend to a letter from HSBC informing me that they would be refunding £104.63 interest to my account by close of business on 19th October re a loan I took out in 2010

[CYNthesys]

Re: Over £149 million to be repaid by lenders ref CCA failings post contractual info

Daughter and son both received same letters from hsbc a couple of days ago! Daugter being refunded almost £400 and son £700 +