Customers can expect clear communication on PPI, say BBA and AFB

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Customers can expect clear communication on PPI, say BBA and AFB

6th March 2012, 16:01:PM

The financial services industry is working to resolve customer complaints about Payment Protection Insurance (PPI). The British Bankersâ?? Association (BBA) and the Association of Finance Brokers (AFB) therefore welcome the Financial Services Authority's consultation on guidance concerning fair and clear PPI customer contact letters.

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Customers can expect clear communication on PPI, say BBA and AFB

Customers can expect clear communication on PPI, say BBA and AFB

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