Banks Flaunting Banking Code.....

[thephoenix]

All customers who complain about their bank should be told in writing by that bank of their right to take their case to the FOS. But with an Office of Fair Trading report on penalty charges looming and the wave of complaints over charges reaching record levels, the FOS said some banks were ignoring the rules.

http://www.thisismoney.co.uk/saving-...0&in_page_id=7

[TUTTSI]

Re: Banks Flaunting Banking Code.....

http://www.thisismoney.co.uk/saving-...5&in_page_id=7
DS

[Nattie]

Re: Banks Flaunting Banking Code.....

It does depend on whether we are talking COMPLAINTS(OFT UNFAIR CHARGES) or COMPLAINTS(the rest of it non oft charges)