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A video of Mike Dailly on the inadequacy of reppossion guidlines in which he criticises the length of time the FSA takes in dealing with complaints.
All very well and good but perhaps a tad rich coming from someone who routinely ignores his own complaints for months on end and requires at least a year to pop a cheque in the post in order to resolve them.
Mind you judging by the state of his office it's a wonder he manages to locate his cheque book at all.
http://news.bbc.co.uk/1/hi/scotland/7988407.stm
All very well and good but perhaps a tad rich coming from someone who routinely ignores his own complaints for months on end and requires at least a year to pop a cheque in the post in order to resolve them.
Mind you judging by the state of his office it's a wonder he manages to locate his cheque book at all.
http://news.bbc.co.uk/1/hi/scotland/7988407.stm
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