Angela Knight, wake up and smell the roses

[Nattie]

BBA - British Bankers' Association - Social Justice report confuses regulation further

[iancognito]

The Social Justice Policy Group proposal to replace the Banking Code with more regulation would not provide any additional help to over-indebted borrowers

it would however ensure the banks stop driving people into poverty in the name of huge profits.

Banks recognise that debt and the feeling that spending is out of control is stressful and worrying for customers.

...and so do all they can to make it more so

We believe an individual’s financial difficulties must be addressed first by sympathetic discussions between the borrower and the lender

....seven days to contact us with your proposals for full payment or we will pass your account to a debt collection agency and register your account with a credit reference agency

These are tangible commitments by the banks, enforced by the Banking Code Standards Board with its range of punitive measures.

Yes I've seen your interviews on TV Ms Knight

explains to customers in simple English the minimum level of service they can expect from their banks.

And that's exactly what we get - a minimum level of service

Some 37 per cent of unsecured borrowing last year was made by non-banks

that'll be 63% from the 'responsible' banks then

All UK banks are registered by the Financial Services Authority and are subject to further regulation from the Financial Ombudsman Service, Office of Fair Trading and the Banking Code Standards Board

:rolleyes: