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Virgin Media Harrassment

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  • Virgin Media Harrassment

    Hello, I am new here, and an artist not quite from this planet, and dont understand the concepts of money and systems and so on...

    Anyway, I do have have a problem, and wonder if anyone could share some insight on what to do.
    First off, when ending up here, in the uk here 3 years ago, two years ago, I signed on to virgin media for internet and telephone access, I dont really need TV, since the internet itself where you can look and feel you can get things more than what TV provides, and often gives you freedom of choice on what to watch and when to watch.

    I had a friend who was not really a friend, since i am a kind person, let her use my phone. She took an advantage of this, and because the rates of virgin media went up at the same time my friend abused my generosity, I decided to finish off virgin media to be cancelled on 08/08/2012 and completed payments up to that and move to sky for internet and phone, since the rates were cheaper. At the time i was paying off two bills, to sky my new service provider, and virgin media the amount that was used up by my friend. The friendship broke up, after she gave me a terrible anxiety attack and I ended up in hospital very ill from the stress, since she began to blame me for things I did not do.

    Since i find a lot of things and discovered that Virgin not only has a private space shuttle in its private space program, I discovered a lot more, including a flying disk craft. I had received harassment from the company Virgin together with G4S and other agents, and at the same time, virgin media decided to charge an amount of £50 , after the cancellation date, I refuse to pay as It is of error or imposed on purpose for what ? To give an excuse for agents to be around where I live ?

    The first letter I received about their added on £50 for nothing/unused services i phoned them and told them this is error and if they could leave me alone, as I am now using Sky. They said it would be sorted out... but still got letters, and from their I have ignored them...

    A week ago, someone rang the intercom while talking to a neighbour and were at the door of the flat complex, said they wish to speak, I dont know this person... I get enough harassment and anti-social behavior in the street, because of my androgyny and natural vulcan like eyebrows , large eyes and large head.. anyone who does not know me, I wont let in. I even had a friend's friend steal my ipod in my own apartment...

    They said they wanted to talk about my youtube video about ETs , that he is an agent , he mentioned something about virgin, and then something about G4S. I responded and to9ld him he is not welcome and please leave.. he went on, I turned off the intercom, to continue my conversation with my neighbor, a while later, he began shuffling the flat complex's communal door and the handle, and then started kicking it to try and kick it down... me and my neighbor retreated to our apartments, until the threat left. from then I have been having terrible panic attacks to the point i pass out...

    What can be done of this?
    Thank you, much love
    Namaste
    Tags: None

  • #2
    Re: Virgin Media Harrassment

    Hello and welcome to LB

    Firstly you have done the right thing in not letting this person in to your buildings.

    When you cancelled your account with Virgin, were you told about any termination charges? or were you totally out of contract with them?

    If this person calls again, contact the police (101 if you dont want to ring 999, this is the non emergency number) and report it.

    Comment


    • #3
      Re: Virgin Media Harrassment

      For some unknown reason, Virgin Media seem to employ people who are not the sharpest knives in the drawer. A friend of mine was bullied by them, through Moorcroft Debt Collection, after Virgin Media cancelled the contract and tried to charge a Cancellation Fee. It took a few letters from me and the threat of legal action to make them back down. It was only after this Virgin Media admitted they had fouled-up. Is it any coincidence that their MD at the time was one Simon Tse, now CEO at DVLA?
      Life is a journey on which we all travel, sometimes together, but never alone.

      Comment


      • #4
        Re: Virgin Media Harrassment

        Originally posted by bluebottle View Post
        For some unknown reason, Virgin Media seem to employ people who are not the sharpest knives in the drawer. A friend of mine was bullied by them, through Moorcroft Debt Collection, after Virgin Media cancelled the contract and tried to charge a Cancellation Fee. It took a few letters from me and the threat of legal action to make them back down. It was only after this Virgin Media admitted they had fouled-up. Is it any coincidence that their MD at the time was one Simon Tse, now CEO at DVLA?

        QUOTE=bluebottle;322723]For some unknown reason, Virgin Media seem to employ people who are not the sharpest knives in the drawer, they must of come from HSBC Bank then!

        Comment


        • #5
          Re: Virgin Media Harrassment

          Originally posted by Zwitterelf View Post
          Hello, I am new here, and an artist not quite from this planet, and dont understand the concepts of money and systems and so on...

          Anyway, I do have have a problem, and wonder if anyone could share some insight on what to do.
          First off, when ending up here, in the uk here 3 years ago, two years ago, I signed on to virgin media for internet and telephone access, I dont really need TV, since the internet itself where you can look and feel you can get things more than what TV provides, and often gives you freedom of choice on what to watch and when to watch.

          I had a friend who was not really a friend, since i am a kind person, let her use my phone. She took an advantage of this, and because the rates of virgin media went up at the same time my friend abused my generosity, I decided to finish off virgin media to be cancelled on 08/08/2012 and completed payments up to that and move to sky for internet and phone, since the rates were cheaper. At the time i was paying off two bills, to sky my new service provider, and virgin media the amount that was used up by my friend. The friendship broke up, after she gave me a terrible anxiety attack and I ended up in hospital very ill from the stress, since she began to blame me for things I did not do.

          Since i find a lot of things and discovered that Virgin not only has a private space shuttle in its private space program, I discovered a lot more, including a flying disk craft. I had received harassment from the company Virgin together with G4S and other agents, and at the same time, virgin media decided to charge an amount of £50 , after the cancellation date, I refuse to pay as It is of error or imposed on purpose for what ? To give an excuse for agents to be around where I live ?

          The first letter I received about their added on £50 for nothing/unused services i phoned them and told them this is error and if they could leave me alone, as I am now using Sky. They said it would be sorted out... but still got letters, and from their I have ignored them...

          A week ago, someone rang the intercom while talking to a neighbour and were at the door of the flat complex, said they wish to speak, I dont know this person... I get enough harassment and anti-social behavior in the street, because of my androgyny and natural vulcan like eyebrows , large eyes and large head.. anyone who does not know me, I wont let in. I even had a friend's friend steal my ipod in my own apartment...

          They said they wanted to talk about my youtube video about ETs , that he is an agent , he mentioned something about virgin, and then something about G4S. I responded and to9ld him he is not welcome and please leave.. he went on, I turned off the intercom, to continue my conversation with my neighbor, a while later, he began shuffling the flat complex's communal door and the handle, and then started kicking it to try and kick it down... me and my neighbor retreated to our apartments, until the threat left. from then I have been having terrible panic attacks to the point i pass out...

          What can be done of this?
          Thank you, much love
          Namaste

          ​Really????????????????????

          Comment


          • #6
            Re: Virgin Media Harrassment

            Originally posted by Zwitterelf View Post
            Hello, I am new here, and an artist not quite from this planet, and dont understand the concepts of money and systems and so on...
            If you do not get the basics then do not sign up for anything at all that you have described below.
            Anyway, I do have have a problem, and wonder if anyone could share some insight on what to do.
            First off, when ending up here, in the uk here 3 years ago, two years ago, I signed on to virgin media for internet and telephone access, I dont really need TV, since the internet itself where you can look and feel you can get things more than what TV provides, and often gives you freedom of choice on what to watch and when to watch.

            I had a friend who was not really a friend, since i am a kind person, let her use my phone. She took an advantage of this, and because the rates of virgin media went up at the same time my friend abused my generosity, I decided to finish off virgin media to be cancelled on 08/08/2012 and completed payments up to that and move to sky for internet and phone, since the rates were cheaper. At the time i was paying off two bills, to sky my new service provider, and virgin media the amount that was used up by my friend. The friendship broke up, after she gave me a terrible anxiety attack and I ended up in hospital very ill from the stress, since she began to blame me for things I did not do.
            How much was outstanding to VM from the old bill and did you have an agreement to pay small amounts of it off until it was fully paid?

            Since i find a lot of things and discovered that Virgin not only has a private space shuttle in its private space program, I discovered a lot more, including a flying disk craft
            The above sentence is completely irrelevant and does not help anyone give advice to you. Their service is called Virgin Galactic(in case anyone is interested and they have a web address).
            I had received harassment from the company Virgin together with G4S and other agents, and at the same time, virgin media decided to charge an amount of £50 , after the cancellation date, I refuse to pay as It is of error or imposed on purpose for what ? To give an excuse for agents to be around where I live Did you fail to make payments to VM after agreeing to do so? Did you change address and not tell them? Did you not open letters from VM?
            The first letter I received about their added on £50 for nothing/unused services i phoned them and told them this is error and if they could leave me alone, as I am now using Sky. They said it would be sorted out... but still got letters, and from their I have ignored them...
            Did you provide them with evidence that the £50 was an error?
            A week ago, someone rang the intercom while talking to a neighbour and were at the door of the flat complex, said they wish to speak, I dont know this person... I get enough harassment and anti-social behavior in the street, because of my androgyny and natural vulcan like eyebrows , large eyes and large head.. anyone who does not know me, I wont let in. I even had a friend's friend steal my ipod in my own apartment.
            We need more information but failure to pay lead them to contact debt collection and that is when they turned up.
            They said they wanted to talk about my youtube video about ETs , that he is an agent , he mentioned something about virgin, and then something about G4S. I responded and to9ld him he is not welcome and please leave.. he went on, I turned off the intercom, to continue my conversation with my neighbor, a while later, he began shuffling the flat complex's communal door and the handle, and then started kicking it to try and kick it down... me and my neighbor retreated to our apartments, until the threat left. from then I have been having terrible panic attacks to the point i pass out.
            You have youtube videos about extraterrestials? if you are afraid then you should in hindsight have called the police and in the future do so.
            What can be done of this?
            Thank you, much love
            Namaste
            See above and we need more information to help otherwise we have no chance of being able to advise.
            "Family means that no one gets forgotten or left behind"
            (quote from David Ogden Stiers)

            Comment


            • #7
              Re: Virgin Media Harrassment

              Originally posted by Hurricane Puffrose View Post
              Hello and welcome to LB

              Firstly you have done the right thing in not letting this person in to your buildings.

              When you cancelled your account with Virgin, were you told about any termination charges? or were you totally out of contract with them?

              If this person calls again, contact the police (101 if you dont want to ring 999, this is the non emergency number) and report it.
              Thank you all very much for the response , They never told me about termination charges , and do they charge to terminate ? Thank you , so 101 if it happens again and 999 if they act on me violently if they should ever return again.
              Thank you
              Much Love
              namaste

              Comment


              • #8
                Re: Virgin Media Harrassment

                Zwitter, I needed a response as well and if you only respond to half of what Puff has said then it remains difficult to respond. Was the contract ended or did you end it early?(two parts to the question requiring a fuller response).
                "Family means that no one gets forgotten or left behind"
                (quote from David Ogden Stiers)

                Comment


                • #9
                  Re: Virgin Media Harrassment

                  Hi,

                  If you are in a contract with a telecoms provider and cancel this contract mid contract, the company have the right to charge you your monthly installments till the end of your contract.
                  This is called a Termination Charge.

                  For example, £20 per month Line Rental - 5month left in contract = £100 term fees.

                  Most companies need a 1 month notice of disconnection, did you give this at the time of disconnecting or simply cancel the DD?

                  Although you may think your contract is for 1year or however long you signed, in the small print of your contract you should find, contract will roll over unless formal notice of disconnection is given, so unless you say I want the services stopped, your contract will continue to run.

                  No termination fees will be added to a contract AFTER your contract end date, for example..

                  12 month contract started in jan - ended in October £20 per month = £60 term charges
                  12 month contract started in jan- ended in Jan = no term fees
                  12 months contract started in jan- ended in march = no term fees

                  Hope this helps

                  Comment


                  • #10
                    Re: Virgin Media Harrassment

                    I dont know

                    Comment


                    • #11
                      Re: Virgin Media Harrassment

                      First time I knew about this... as these things are foreign to me and dont make sense :/ I have had just over a year.

                      Comment


                      • #12
                        Re: Virgin Media Harrassment

                        Deleted
                        Last edited by Inca; 7th March 2013, 20:59:PM.

                        Comment


                        • #13
                          Re: Virgin Media Harrassment

                          How long did you agree to be with virgin, if you agreed to be a customer for a year and stayed 5 months you need to pay a termination charge, if you agreed to a year and stayed a year you don't need to.

                          look on your contract for how long you are in contract, if you have finished your contract call Virgin and ask what the charge is, let me know and I will further advise.

                          Comment


                          • #14
                            Re: Virgin Media Harrassment

                            Can you get the Sci-fi channel on Virgin?

                            Comment


                            • #15
                              Re: Virgin Media Harrassment

                              Vigin can beam it up to their communicator fast download warp factor 3 i think

                              Comment

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