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BT Price changes.

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  • BT Price changes.

    BT are upping their prices from January.

    With the amount of complaints regarding them on this site, I thought it would be useful for people to know that if you ring them, within 10 days of recieving their email (or ASAP from reading this) and state that you are unhappy paying more for the service, you can leave your contract free.

    They are not actively publizing this change, you have to open a few windows to open this HOWEVER, the Puffster (to quote my darling Inca) has thought of this too

    Price changes from 5 January 2013



    From 5 January 2013 we're changing some of our Voice, Broadband and Vision prices. We'll be telling everyone from 1 September via BT Update magazine (usually included with your paper bill) and via email for people who view their bill online. Following the price changes we'll be freezing a number of our key prices until 2014 at the earliest.
    We know that no one likes price increases, which is why we've kept changes to 5.9% or less for Voice and Broadband and we will freeze prices on monthly line rental, UK landline calls, BT Broadband, BT Infinity, Vision Essential, and the Unlimited Anytime Plan from 5 January 2013 until 2014 at the earliest.
    We always try to help reduce the impact of price changes. For example, with the Unlimited Anytime Plan you don't pay set-up fees or UK daytime pence per minute charges, so avoid any increase on these prices. And even at its new price the plan will remain cheaper than Virgin Media and TalkTalk's standard calling plan.
    We also offer Line Rental Saver, where you pay for a year upfront and get an equivalent monthly price of £10.75. This means you can save more than £56.50 over a full year on the new line rental price.

    We're sorry you're are unhappy about how the price rises affect you and would rather that you stayed with BT as we believe we offer fantastic services and products. We've kept a number of our key prices frozen since December 2011 and will be freezing many of our prices again from the 5 January 2013 until 2014 at the earliest. However if you contact us directly within 10 calendar days of receiving our price change notification you may cease your services without penalty.


    Hope this helps

    Puff <3
    Tags: None

  • #2
    Re: BT Price changes.

    OMG how funny I have cancelled due to this and been told that I will be held to £178 of term charges.. just rang up and the notes are there to say I will NOT be paying term charges.

    When I asked why the CEO's office said I would be liable, I was told Oh they are pretty useless.. dont worry if its already been agreed Mrs R we can't change our mind!

    Comment


    • #3
      Re: BT Price changes.

      Thanks Puff! xx
      Never give up, Never surrender.

      Comment


      • #4
        Re: BT Price changes.

        just confirmed it is 10 days from your reciept of the email.

        Comment


        • #5
          Re: BT Price changes.

          interesting as well

          just been speaking to BT about wanting to cancel my services due to the price rise, got the usual inn contract rubbish until i quoted the email above

          you may cease your services without penalty.

          that is not exactly true. what happens is if you are going to say SKY.
          BT give you a MAC CODE TO TRANSFER OVER YOUR SERVICES, THAT CODE IS VALID FOR 30 DAYS ONLY.

          you give that code to the new supplier who then liase with BT about ending your BT contract and starting date for your new provider services

          if you just cancel your services, BT will still hit you with a £30 CHARGE,
          OR FREE with the MAC code route

          SAYING THAT, I ENQUIRED ABOUT WHAT THEY COULD DO TO STOP ME ENDING MY CONTRACT WITH BT, IE: WHAT DEALS COULD THEY OFFER ME ON THE BT VISION PACKAGE

          THEY WERE NOT INTERSTED AT ALL ON TRYING TO KEEP ME WITH BT, NO DISCOUNT, REBATE, NOTHING, SO I SAID FAIR ENOUGH, IME OFF TO SKY

          Comment


          • #6
            Re: BT Price changes.

            this is so funny guys, so far I have had 4 sorry you are leaving calls, 3 emails and an sms!

            More c/s in the 24 hours since I asked for cancellation than in the 5 months I was with them!!

            Comment

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