Tesco Mobile Pay Monthly Contract

[labman]

Re: Tesco Mobile Pay Monthly Contract

If he's on a rolling contract, I've just gone with Virgin and for just £10 per month I get 1200 mins calls and 5000 texts as well as some (can't remember how much, but sufficient) internet use. It may be worth considering changing if you're on a rolling contract. I have found the network coverage excellent in comparison to my wife who is with.........Tesco!

It's a 30 day rolling contract, so can be cancelled easily at any time.

[Hurricane Puffrose]

Re: Tesco Mobile Pay Monthly Contract

unfortunatly Labman, unless you have 500/600 pound lying about for the handset, all iphones are either 12/18/24 months contracts, and the provider is not obliged to release you from contract early because you have found a better deal. If the OP wishes to cancel, she is liable for the line rental until the end of her contract term, therefore: based on a 12 month contract, shes looking at £160. In my experience, iphones are mainly on 18/24 month contracts, but the wonders of tesco mobile anything is possible!

I will look in to what I can and see what can be done.. however I must warn the OP that the chance of getting a back down is minimal.

still.. if you can't do it today, thats what tomorrow is for.. wish me luck.

P.

EDIT:

Well, my dad always said never give up till the fight is done, and by god the old bugger was right!

I have just spoken to the lovely Melyvn at tesco mobile

Welcome to Tesco Mobile live chat. Someone will start chatting with you soon.
You're through to Melvyn.
Melvyn: Hi I'm Melvyn. How can I help?
Puff: Hi im finding out some general information
Puff: my friend is having her useage doubled as she is a low user, she is going over her allowances all the time.
Puff: what can she do?
Melvyn: She can capped get tariff by dialing 4455 from Tesco mobile so that she can't exceed her/his allowances.
Puff: can she do that with an iphone?
Melvyn: Yes, of course.
Puff: cool! so she can cap her iphone useage at the £20 mark?
Melvyn: Yes, that's correct.
Puff: tyvm hun, you've been a great help!
Melvyn: I'm happy that I could help you today.
Melvyn: We'd really like your feedback. Click on 'End chat' in the top right of this screen to tell us what you think. Bye.


So.. it seems we have your answer my dear

I honestly didnt know you could do that, still a day where you haven't learnt something new is a day wasted.. I am PMing this convo to the op as well

P

[labman]

Re: Tesco Mobile Pay Monthly Contract

I honestly didnt know you could do that, still a day where you haven't learnt something new is a day wasted.. I am PMing this convo to the op as well

P

Sorry, didn't read it properly and realise it was an iPhone. We've always had our usage capped - much easier, but for the OP, it doesn't solve the ridiculous policy of rounding up to 30 seconds. Sadly I feel not a lot can be done about that.

[Kitiara]

Re: Tesco Mobile Pay Monthly Contract

Puff ... Are these real people or BOTs on the "live chat"? Recently I had a very strange "conversation" with one of these live chat helpers, where it appeared they were just picking up on certain key words, and not answering my query at all, which made me wonder if they were real or was I talking to a machine? lol

[Hurricane Puffrose]

Re: Tesco Mobile Pay Monthly Contract

as far as im aware they are real people, I know they are with o2.

Theres nothing that can be done about the rounding up policy unfortunatly!