Orange increase of 4.43% due to inflation?

[Sharr76]

Can orange increase my mobile phone bill 4.34% due to inflation? I have never been given the actual terms and conditions at purchase (they never posted them) were they stipulate that they are able to increase my bill. Is this not a breach of contract due to the terms of our agreement being a fixed price and a specific fixed term? Does this therefore fall foul of the 'unfair contract terms' clause under the law of contract or it falls foul of the consumer rights legislation by not being explicitly pointed out to the customer at the point of sale?

[labman]

Re: Orange increase of 4.43% due to inflation?

Have you phoned them to complain?

Below is the e-mail address of the Chief Executive Officer for Orange if you feel really strongly about it.
olaf.swantee@orange.co.uk