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CISAS - anyone have any experience with them?

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  • #1

    CISAS - anyone have any experience with them?

    Filed a complaint against EE with them two weeks back and I'm wondering if they're as slow as the Fin Omb was in replying when I had to deal with them. I would have thought an acknowledgement at least by text or email would have been forthcoming but nothing so far.

    Anyone?
    Tags: None
  • #2
    Re: CISAS - anyone have any experience with them?

    Originally posted by Captain Haddock View Post
    Filed a complaint against EE with them two weeks back and I'm wondering if they're as slow as the Fin Omb was in replying when I had to deal with them. I would have thought an acknowledgement at least by text or email would have been forthcoming but nothing so far.

    Anyone?
    If you made a Formal Complaint 56 days allowed for investigation and response.
    You might expect response in 28 days otherwise.

    nem

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    • #3
      Re: CISAS - anyone have any experience with them?

      Thanks, Nem.

      Comment

      • #4
        Re: CISAS - anyone have any experience with them?

        As mentioned elsewhere on this forum, CISAS has responded within reasonable time-frame and is handling my complaint.

        Comment

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