nPower billing mess - ficticious final bill

QCKate

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Joined: Aug 2009

Posts: 357
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#16

23rd May 2014, 07:03:AM

Re: nPower billing mess - ficticious final bill

Originally posted by ScuL View Post

Good grief!!!

I only returned the rejection of the Ombudsman's proposal yesterday and today I received two letters from nPower with payment reminders for £996!! I haven't even accepted the bl**dy resolution!! Seriously?!

Again not accompanied by any statements or evidence of those costs being accurate, NOR any acknowledgement our payments have been received.

This is not at all unusual with npower and the Energy Ombudsman is almost as bad. You should email the CEO of npower at paul.massara@rwenpower.com

QCK
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nPower billing mess - ficticious final bill

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