Gas Capped

[commander]

I have had my gas capped, a couple of years ago, as the person came around, to do the gas, safety check, as I had no gas to test the boiler, the engineer, from Oakray
services, capped the gas boiler, which is unfair, I have tried to get a smart meter, but I am give the excuse, you need, a smets 2 meter, I have a smet"s 1 meter, for my electricity. As this is affecting
my health, having no gas, I am using a fan heater, to keep my room warm, what can I do, can I sue Oakray, British Gas, I will contact So Energy regarding upgrading the electric, meter, and still have a debt, on the gas prepayment meter,any help would be greatful cheers.

[echat11]

Hi Commander

Welcome to LB

If your property has gas supply, then you should be able to use gas to heat the property. Using electricity to heat is 'expensive'.

If you think you have been treated 'unfairly' then make complaints, if you have difficulty making complaints, contact CAB they have an Extra Help Unit.

[PallasAthena]

Why was the gas supply capped in the first place? It's usually a safety issue in which case that would need fixing before the case supply could be reconnected.