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My wife found out she had a CCJ from Welsh Water which they admit was done in error. This was issued in 2022 and she was not aware of it as it referred to a property that we had sold in 2013. Due to this she has been refused two bank loans. She only became aware last week when a bank employee informed her of the judgement. Welsh Water have offered her £200 in compensation which I believe is a paltry sum for the problems caused, distress and damage to her reputation. I would be pleased to receive guidance regarding the sum she should expect.
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Ask them to arrange for the ccj to be set aside and to clean up the credit record.Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.
Litigants in Person should download and read this: https://www.judiciary.uk/wp-content/..._in_Person.pdf -
What about compensation?.Comment
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First things first. By all means ask, but isn't getting the record cleared up an important first step?Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.
Litigants in Person should download and read this: https://www.judiciary.uk/wp-content/..._in_Person.pdfComment
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Atticus is correct. Once it's resolved, follow Welsh Waters Complaints procedure on their website.
In the meantime gather evidence, screenshots of credit report, rejections for credit etc.Comment
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