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ADVICE needed

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  • ADVICE needed

    received a letter from a debt collection agency which asked me for 400 pounds for a bill from SSE . but i had paid this out right a few days be four it included a extra charge 35 pounds..... i contacted them to say i had paid in full but continued to receive letters for the full amount ,,,i contacted the complaints but have been told i stll owe 35 pound for there handling of the mater is this true would you pay or defend this
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  • #2
    You are not obliged to pay their fee, their client is but you can't blame them for trying.


    • #3
      i received this email from capital solutions telling me to click on a link which i have not done,,,,, any advice please Further to our previous communication, I am writing to advise that we have received a response from our client.

      Please complete data protection by confirming your name, address and date of birth in order to discuss this response by return.

      I will hold the account until 00 March for you to send this information to me. Alternatively, this can be done at www

      If we have not heard from you by this date, we will return the account to our client as an Unresolved Query, however I am obliged to point out that as it will be returned with a balance they may make further attempt to contact you or instruct a 3rd party to do so on their behalf. You may want to contact them direct to resolve the matter or seek your own advice.


      • #4
        Just ignore it, do nothing, it will go away. They are just trying it on.


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