Hi - Ebay scam, help needed

[TinyT]

Hi, im brand new to this site, was recommended to it by buster jack....here is our story...
myself and husband have been victims of a scam on ebay.... we are now alot of monies out of pocket....we saw original ad on gumtree, emailed the seller who wanted to go threw ebay....being both completly new to ebay we agreed, set up account and gave details that the seller wanted....we was advised it was a secure 14 day money back guarentee site....sounded secure... there was nothing that made us think or gave us any reason to doubt it would turn out to be a scam....every single page, heading was exactly same as ebay... after few days of emails between the seller and ourselves we recived ebay details and the seller arranged private auction...again we still had no reason to daoubt....there was even a live chat involved...they gave us all there details, address, names, bank details for us to do transfer...all bank details they gave us lead us to believe it was a secure ebay holding account....clearly it wasnt....after transfer it all went quiet, i contacted ebay to be told no record of purchase and wed been scammed, they advised us to contact our bank n police, police helpful....llyods bank useless....took bank almost 3 days to admit they could of stopped transfer going ahead....tsb were monies went advised that if our bank contacted them asap they coukd also of helped but as i said our bank acted to late.....given gumtree n ebay have confirmed to tracing original ads, neither company will help....advice please..... thankyou

[Kati]

Re: Hi - Ebay scam, help needed

Hi, im brand new to this site, was recommended to it by buster jack....here is our story...
myself and husband have been victims of a scam on ebay.... we are now alot of monies out of pocket....we saw original ad on gumtree, emailed the seller who wanted to go threw ebay....being both completly new to ebay we agreed, set up account and gave details that the seller wanted....we was advised it was a secure 14 day money back guarentee site....sounded secure... there was nothing that made us think or gave us any reason to doubt it would turn out to be a scam....every single page, heading was exactly same as ebay... after few days of emails between the seller and ourselves we recived ebay details and the seller arranged private auction...again we still had no reason to daoubt....there was even a live chat involved...they gave us all there details, address, names, bank details for us to do transfer...all bank details they gave us lead us to believe it was a secure ebay holding account....clearly it wasnt....after transfer it all went quiet, i contacted ebay to be told no record of purchase and wed been scammed, they advised us to contact our bank n police, police helpful....llyods bank useless....took bank almost 3 days to admit they could of stopped transfer going ahead....tsb were monies went advised that if our bank contacted them asap they coukd also of helped but as i said our bank acted to late.....given gumtree n ebay have confirmed to tracing original ads, neither company will help....advice please..... thankyou

Hi [MENTION=53102]TinyT[/MENTION] ... I've moved your post to the Scams, Fraud & IT forum so that you'll get the advice you need :tinysmile_twink_t2:

Kati x

[righty]

Re: Hi - Ebay scam, help needed

How long after sending the funds did you realize it was a scam AND when did you inform your bank

[TinyT]

Re: Hi - Ebay scam, help needed

How long after sending the funds did you realize it was a scam AND when did you inform your bank

After an hour, as all communications had stopped, by time we haf spoke to ebay, police it was about 2hrs that we called the bank, bank did confirm almost 3 days later that they could of possibly stopped the transfer when we 1st called..

[TinyT]

Re: Hi - Ebay scam, help needed

[QUOTE=Kati;472833]Hi [MENTION=53102]TinyT[/MENTION] ... I've moved your post to the Scams, Fraud & IT forum so that you'll get the advice
Kati x[
Thank you Kati for your help

[TinyT]

Re: Hi - Ebay scam, help needed

Thankyou Kati for your help

[Tools]

Re: Hi - Ebay scam, help needed

Hi Tiny T

Firstly I need to know the following,

Sort Code & Account number given to you by the scammer
Details of the item sold (car/caravan etc)
Time/day you made the payment and Time/day you reported it to the bank
Who you have reported it to and when
How much was paid

[righty]

Re: Hi - Ebay scam, help needed

After an hour, as all communications had stopped, by time we haf spoke to ebay, police it was about 2hrs that we called the bank, bank did confirm almost 3 days later that they could of possibly stopped the transfer when we 1st called..

Do you have a record of the banks admission & too whom it was made ?

[TinyT]

Re: Hi - Ebay scam, help needed

Yes we have both...

[Kati]

Re: Hi - Ebay scam, help needed

Hi Tiny T

Firstly I need to know the following,

Sort Code & Account number given to you by the scammer
Details of the item sold (car/caravan etc)
Time/day you made the payment and Time/day you reported it to the bank
Who you have reported it to and when
How much was paid

Can you answer these questions too [MENTION=53102]TinyT[/MENTION]?? - Tools is great at this sort of thing :tinysmile_twink_t2:

Kx

[TinyT]

Re: Hi - Ebay scam, help needed

Hi, it was a VW TRANSPORTER T28 SWB CAMPERVAN CINVERSION, 2007 TDI in white..... account details that we paid into were a Victor Gudino, TSB bank, account number 00365068 sort code 77-72-41
Amount paid £5,700 it been reported to our bank, ebay, gumtree, actionfraud..

[TinyT]

Re: Hi - Ebay scam, help needed

Hi just in from work and have just replied, thankyou

[Kati]

Re: Hi - Ebay scam, help needed

Hi, it was a VW TRANSPORTER T28 SWB CAMPERVAN CINVERSION, 2007 TDI in white..... account details that we paid into were a Victor Gudino, TSB bank, account number 00365068 sort code 77-72-41
Amount paid £5,700 it been reported to our bank, ebay, gumtree, actionfraud..

Thanks for that :tinysmile_grin_t: xx

[Tools]

Re: Hi - Ebay scam, help needed

Thanks TinyT, I have now forwarded on that information and it will be on Lloyds Fraud Office desk 1st thing in the morning.

How long after sending the money did you report it to Lloyds? Usually the funds are withdrawn in a matter of hours so unless you reported it almost straight away sadly there will have been very much chance of stopping the payment.

[righty]

Re: Hi - Ebay scam, help needed

Tools The OP has already stated (in response to my same question) that they spoke to the bank within an hour of sending the funds ALSO it would appear that the OP has evidence that the bank stated they COULD have stopped the transfer. If the bank don't refund them they should be reported AND/OR sued