• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

General advice greatly appreciated

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • General advice greatly appreciated

    Good afternoon all

    I am seeking advice going forward regarding my father’s death in March of this year.

    To give a brief (if possible) synopsis: Dad was admitted to hospital on 13th February with high calcium levels. MRI scan confirmed cancer.
    On 14th February, dad was told he had metastatic cancer in his spine, liver and spleen. He was told it was inoperable and incurable. After spending 6 hours in a chair, in pain, he was finally admitted into a ward. Not an oncology ward. He was given low levels of morphine. At this point he was mobile (only in pain getting from a sit to a stand position).
    Dad was not eating. A consultant on 18th February told dad nutrition was important as was mobility. He informed dad that a dietician would be involved.
    On 20th February, mum received a text message from the Plastics department that dad was to have an irregular mole on his back excised biopsied on 23rd February. I queried this immediately with two doctors. The first told me they were removing the mole. I questioned the need on the basis of a consultant telling me dad’s cancer was inoperable. The second doctor told me it was not a removal, just a biopsy to find the primary source of the cancer.
    23rd February, dad had the procedure.
    25th February the biopsy wound was leaking profusely. The dressing was changed.
    27th February, dad said that he was really uncomfortable regarding the procedure site. I asked a member of staff to look at the dressing. It had ridden up his back, so not covering the wound site. It was soiled. I took a photograph. That same afternoon, dad was visited by a radiotherapy consultant. She offered dad therapy. I showed her the photograph and she was happy that it appeared to be healing.
    28th February dad was assessed by a physiotherapist who was happy that dad could get himself mobile and did not need any additional aids.
    1st March mum was called by track and triage in the morning who informed her that dad was being discharged. At 4pm, when we still had not heard anymore, I called the ward to ask if dad was still there. We assumed he would be sat in a chair waiting for discharge. I asked if I could sit with dad and was told yes. On arrival onto the ward, dad was in the postal
    position, on his bed in pjs clinging onto the bed guard rail. The ward sister told us they knew nothing about the discharge. Had no idea why track and triage had phoned. Dad was begging for his pain relief (which according to palliative care nurse visiting the ward should be given on as and when required basis). The senior nurse told us there was nothing she could do as she was waiting for pharmacy to do their rounds. It became evident that dad had received no pain relief for 9 hours 23 minutes.
    2nd March - visited dad early as we had serious concerns about his treatment. On arriving onto the ward, the sister told us that dad was being discharged. On arrival to dad’s bedside, something was seriously wrong. He was incredibly nauseous, crying in pain and told us that he had passed out earlier in the morning. I queried the ‘discharge’ with the sister who was adamant that dad was going home and she would arrange transportation. I ignored her and sought a doctor myself (found one sitting in an office). On attending dad, he deemed him unfit for discharge. I asked him to change dad’s dressing which he said a nurse would do. Eventually a nurse came to take dads one. His temperature was raised. She went to change the dressing. It was heavily soiled and the smell of necrosis filled the room. I took photographs before she redressed it. The nurse was adamant that dads GP or community nurse should have been changing the dressing. Dad had not left the hospital. Dad’s wound dressing had not been changed since Thursday 27th February. It was heavily infected. Dad was put onto IV antibiotics.
    3rd March, we went made a formal complaint through PALS
    4th March - consultant in the morning told us that dad was a seriously ill man and that in her opinion, he had weeks. In the afternoon a palliative care consultant came to visit dad. She told us we had hours.
    6th March - dad died. During his final hours, he was put into a side room. Two workmen entered the room to carry out maintenance work on privacy curtains. Lots of drilling. Dad could not even die in peace or with dignity. Dad fought every last breath. The sound of him dying was and still
    is torture.
    11th March mum received a phone call from the coroners court. Dad’s death is being investigated and currently recorded as unnatural . Cancer aside, the coroner is investigating the biopsy wound site and hypertension. We have a date on the inquest which will be in September.

    We are in stage 2 of the PALS complaint as the response to our first complaint provided more questions about dad’s care than provided answers. We are still waiting for a response as from the 16th June. The PALS officer informed us that clinicians had asked for an extension to the 29th July.

    I kept a journal every day of dad’s care, conversations and as much detail as I could give during the 3 weeks from diagnosis to death. Along with photographic evidence and PALS correspondence, all of which have been added to the court file. My statement to the coroner is not in dispute nor is the medical officers statement who referred dad’s death to the coroner which states ‘the biopsy site wound infection has hastened and contributory to death’. The consultants statement is being questioned and she will
    have to answer orally to both te coroners and our questions.

    Mum put a request in for dad’s medical records on 16th June. We are still waiting. She was informed today that ‘the coroner has them’’. Mum has since contacted the coroner’s officer who informed her ‘we get this all the time’. They are in breach of their own timescales. What do we do?

    Where do we go from here? I have initially contacted a solicitors (Thompsons) but I’ve received an email stating that they would not be prepared to take this case on. To be fair, I probably did not come across as coherent during the initial phone call. The fact that basic nursing care was not administered regarding wound dressings is just one of many issues. Dad was never put onto an oncology ward. No dietician was ever involved. Dad effectively starved during his three week ‘stay’. Pain relief was denied for an extended period of time. Is this a breach of Human Rights? Plastics department visited dad on the day he was dying (11 days after the procedure). The procedure itself we believe to have been completely unnecessary. We still do not know why a scrape, needle or punch biopsy would not have sufficed. Dad went downhill very fast after the procedure and subsequent infection. Before then, he was on low levels of morphine and paracetamol to after the procedure on the 26th February when he was put onto oxycodone which steadily increased and eventually he went onto the pump.

    Do we wait for the inquest and go on from there?

    I’m trying to stay focussed for my mum who had had very little time to come to terms with any of this. Any advice would be greatly appreciated.
    Tags: None

  • #2
    I have a major ongoing complaint against a hospital, which is (like yours) so detailed and so apparently complicated that I have had longterm serious difficulties even thinking about how to make the complaint and have not known where to go for help.

    Now, I ask you, have you ever heard of ChatGPT?

    I suggest you put what you have posted above into a file, post the file on ChatGPT and ask it to help you complain. Perhaps omit the last two paragraphs.

    I did this with my complaint and within seconds got a response that is far more detailed and structured than I could ever have imagined.

    Please consider this option. You have nothing to lose. You dont have to use the ChatGPT response but its worth a few minutes of your time.

    Comment


    • #3
      Thank you - I never thought of using ChatGPT.

      The coroners inquest is now looming so I’m unsure to wait until after that before going further. I suppose being knocked back by one solicitor has made me doubt if we have a case. As of this week, another formal complaint has been raised, as the hospital trust have been delaying releasing dad’s medical records with various excuses. I have to say PALS have been fantastic thus far.

      If I could take the opportunity to pass on advice to anyone going through this or something similar; keep a daily journal. Put in as much detail as you can. Take photographs. Email so you have a ‘paper trail’. When all this is over for us, I’d happily help someone who has no one to fight their corner. My dad has paid into the NHS all his life and up til this year, has never relied on it. He was treated less than an animal - water boarding would have been less torture.

      Comment


      • #4
        Keeping a daily journal was how I found out about medical negligence because certain symptoms did not start at the same time as my injuries that were caused in a car accident so there had to have been intervening factor(s).

        Re solicitors- I consulted some twenty plus solicitors, never did find one to take my case. Then I found out that the private consultant my nhs GP had sent me to had colluded with my personal injury solicitor in constructing a completely false insurance claim.

        For information, my evidence eventually came from various benefits agencies.

        Anyway, best of luck. Might AVMA also help you?

        Ps just a thought but if your dad was ill/on benefits/ a pensioner, can you do a subject access request to these agencies? As I said, my evidence came from various benefits agencies
        Last edited by Monday; 24th August 2025, 11:01:AM.

        Comment


        • #5
          Hi Monday

          What you’re going through sounds absolutely horrific. I truly hope you get answers and justice for yourself.


          Dad was a relatively healthy 76 yr old. He attended a well man’s clinic back in November 2024 and was told he was ‘fit for his age’. He wasn’t on benefits. He had a state and personal pension.

          I think there’s enough evidence to prove that dad did not receive basic nursing care whilst an inmate at hospital. At the time the consultant gave her statement to the coroner, she would have been unaware that I’d taken photographs. That would have bitten her on the bottom when the PALS complaint hit her desk. We’re still waiting for a response from the hospital. Their extension request to the 29th July 2025 has obviously gone. Today, the PALS officer has advised that the sign off will delayed as several clinicians that need to sign it off are on annual leave until the end of next week.

          Mum still hasn’t received dad’s medical notes. We’re now embroiled with a complaint about Ministries as an office hack called mum a liar after she rang again to chase up said notes. This individual was incredibly rude and verbally aggressive before informing mum she’d now have to wait another 90 days and terminated the call. This all kicked off last Wednesday 20th August. Mum was in tears. Anyways, after getting straight onto PALS (who have been fabulous), I’ve received an email this morning that says Ministries have informed PALS they were posted on Friday 22nd August. I’m now gearing up for the ‘lost in the post routine’. They’ve informed PALS that the notes were with the legal team. Why? Makes you wonder if they have something to hide doesn’t it.

          I guess we have to jump through these hoops before we can go to the ombudsman. I’m sure obstacles are put in way to grind us down. Unfortunately I’m like a dog with a bone and have nothing to lose.

          Regarding solicitors, I’ve decided to wait until the coroners verdict (hearing set for 23rd Sept) then go from there. Whatever the outcome, I will get answers and accountability because that’s what dad deserves.

          Good luck with your battle xx

          Comment


          • #6
            The hospital in my case came top in the UK for "never" events (2024) and 2nd or 3rd on the list for highest medical negligence payouts (same year).

            Their Pals dept, whilst my interest is in getting much needed medical care/treatment,is interested only in what can be learnt from the outcome of my complaints.

            Anyway, best of luck!

            Comment

            View our Terms and Conditions

            LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

            If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


            If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
            Working...
            X