Hi,
Following an accident in my local gym, I have found out that despite being advised by my trainer that he would log my personal injury, he didn't. I subsequently wrote to the gum via their website to ask for the injury to be logged, but still nothing.
Today I was asked to go in to the gym to speak with the manager having ask for the gym to be reviewed by the council regarding their operating standards.
The manager sat down and began filing out my injury log, whilst supervised by a security guard!!!
Whilst completing the log, following a question and answers approach, the security guard kept advising the manager what to write i.e. don't put down that it was an injury, put down that the client suffered some pain etc etc etc
When I came to read the report it in no way reflected what had happened and to all intents and purposes was written to dismiss any responsibilities the gym or PT had with my injury, so I refused to sign it and was escorted of the premises.
What I would like to understand is, are there any regulations that support this process.
I was advised that the clubs PTs/Reception/Security would always log an injury when reported and then CCTV would be locked down to support, but in my case this did not happen. My PT said he would log the injury as this occurred during a training session with him as I was in serious pain at the time, but I subsequently found out he didn't.
The Club appear to be trying to cover this up and at no point have they ever advised club members that the responsibility is actually theirs re logging an injury.
Any help much appreciated.
Following an accident in my local gym, I have found out that despite being advised by my trainer that he would log my personal injury, he didn't. I subsequently wrote to the gum via their website to ask for the injury to be logged, but still nothing.
Today I was asked to go in to the gym to speak with the manager having ask for the gym to be reviewed by the council regarding their operating standards.
The manager sat down and began filing out my injury log, whilst supervised by a security guard!!!
Whilst completing the log, following a question and answers approach, the security guard kept advising the manager what to write i.e. don't put down that it was an injury, put down that the client suffered some pain etc etc etc
When I came to read the report it in no way reflected what had happened and to all intents and purposes was written to dismiss any responsibilities the gym or PT had with my injury, so I refused to sign it and was escorted of the premises.
What I would like to understand is, are there any regulations that support this process.
I was advised that the clubs PTs/Reception/Security would always log an injury when reported and then CCTV would be locked down to support, but in my case this did not happen. My PT said he would log the injury as this occurred during a training session with him as I was in serious pain at the time, but I subsequently found out he didn't.
The Club appear to be trying to cover this up and at no point have they ever advised club members that the responsibility is actually theirs re logging an injury.
Any help much appreciated.
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