VWFS - VT questions

[beagleeason]

Hi,

I chased BCA to see if VWFS had passed the details to begin inspection processes and they haven't.

So I ring them today and find out I had an outstanding difference needing clearing (which i knew about when I VT'd on the 24th).

I have cleared this now, and have been told its being sent to the BCA? Trouble is to me this now eats into my schedule here, i planned to get the car back before my next payment on the 21st Sept and Service Inspection due by the 28th.

• I instructed the VT on the phone, a lot of people state they write to the finance company, so am I in a weak position here?
• Where do I stand on the DD payment? If i've VT'd on the 24th (on my terms) then do I pay until the day the keys get handed back (or get thrown with this process more like!)
• Where will i stand on it needing an inspection?
• I have 7 days to sort out any issues apparently, can I take this to a BCA location to drop off to shorten this time down ? I've got the work done already on paintwork tbh so i'm confident it will be ok.

I guess on verbal comms on the VT if it kicked off the ombudsman would deal with it by reviewing phone recordings etc?

Thanks for your help through a very stressful and worrying process!

[R0b]

Re: VWFS - VT questions

Hello

You should read the link below, a valid termination of the agreement must be done in writing. Calling them to cancel is not valid and VWFS would be within their rights to refuse to accept your termination. At the same time, strictly speaking, your liability is limited only if you exercise your right to terminate under section 99 - which requires the notice to be in writing. VWFS are unlikely to pick up on this but you need to be aware in case they did.

http://legalbeagles.info/forums/show...on-Your-rights

[beagleeason]

Re: VWFS - VT questions

Hello

You should read the link below, a valid termination of the agreement must be done in writing. Calling them to cancel is not valid and VWFS would be within their rights to refuse to accept your termination. At the same time, strictly speaking, your liability is limited only if you exercise your right to terminate under section 99 - which requires the notice to be in writing. VWFS are unlikely to pick up on this but you need to be aware in case they did.

http://legalbeagles.info/forums/show...on-Your-rights

They have accepted the shortfall payment yesterday though?

[R0b]

Re: VWFS - VT questions

Perhaps and maybe you'll get away with it but you should be aware for future purposes I would suggest you carefully read section 99 and 100 in the VT Guide. It explicitly says that where you have terminated the agreement under section 99 i.e. you have given written notice then you will be liable for XYZ. Strictly speaking, you can't rely on the limited liability if you haven't complied with the correct notice procedures because it only kicks in if you have validly exercised your right to terminate under section 99.