MOTONOVO have referred my case to a solicitor - HELP please.

[mazzo69]

Hi, I've read these forums a lot but, this is my first post, I will try and keep it brief.

I VT'd my vehicle before the 50% mark and knew, I would ahve to pay the amount to take it to 50%, which is fine. The car was collected and I refused to sign the inspection report (as advised fro reading on here) as the vehicle was in reasonable condition and, had less than average miles etc.

Anyway, I received a letter from Motonovo on 27th August advising me of what I owed but, the car would go to auction and they would let me know "shortly" if the sum involved had changed. Regardless of this, payment should be made to them within 30 days.
Fast forward 3 weeks and I have heard nothing so, I telephoned and asked when I would be informed of the amount I owed (I also emailed) I was told the car was sold but, they didn't know how much it sold for so I would have to pay the full amount in the meantime - I declined and once again, emailed and asked to be informed of the final balance, before the 30 day limit passed.

Eventually, I received a letter telling me the case has now been sent to their legal team due to non-payment. I again emailed and asked how I could pay when, they had not given me he final amount that they had indicated, I would be informed of "shortly"? I receieved a response saying they would be in touch.

Today I received a letter from DWF legal demanding the full £1600 which includes charges for the inspection (my balance was £1148.72, minus their inspection fees) They have included an income and expenditure form with this.

My question is, where do I stand? I have no issue paying the amount I owed "after" auction but, they have never given me an answer so, how could I pay it??

TIA

[ostell]

Re: MOTONOVO have referred my case to a solicitor - HELP please.

This sounds very much like it has not been treated as a VT, rather as a cancellation( can't remember the correct term). As a VT what they got at auction for the car is irrelevant to you as all you are liable for is the sum to take the total payments up to 50%. There should be no charge for the inspection nor the pickup.

The sum for VT should have been on your credit agreement.

[mazzo69]

Re: MOTONOVO have referred my case to a solicitor - HELP please.

Thanks for the reply. The sum was £1148.72 but, they said in their letter (after collection) that this could change after the car was sold at auction and I would be informed "shortly" I won't bore you by, repeating everything I've already said LOL What do I do now please? The solicitors letter is asking for £1600 and I don't know how I should address it, it says I must not contact MOTONOVO and, I have to reply by 5th October (Only received it this morning)

Thank you