Tweet
Hi there.
I have had issues with front light units of a new cayman I bought 5 months ago. The lights keep condensing up on the inside of the lens whenever they were switched on in cold/wet weather. The dealers replaced both units under warranty however the new set still did it. The took the car in (had it for 2 1/2 weeks), resealed the units and tested them....still the same thing. They then tried another cayman they had in stock and it did it also. After consulting with their HQ, their official stance is that whilst they agree there is moisture ingress/condensation, they don't see it as a fault....however they are willing to compensate my for my troubles with some add-ons for the vehicle.
The light units are not 100% sealed as such, there is a vent to allow them to 'breath', so it seems pretty obvious that the moisture is coming from the outside air itself.
The issue I have is that when its particularly bad, it scatters the beam of the headlights in all sorts of directions....once I got pulled by the cops who 'had a friendly word' with me and on many occasions I got flashes from other drivers who I imagine assumed I had my main beam on. Whilst it rarely gets this bad, I have lost confidence in the car, i think its borderline road unworthy in certain situations and don't know what to do next.
I have researched 'rejection', however I have no evidence to prove that they are unfit for purpose/illegal other than the numerous photos I have sent them.
Any advice appreciated.
Cheers
I have had issues with front light units of a new cayman I bought 5 months ago. The lights keep condensing up on the inside of the lens whenever they were switched on in cold/wet weather. The dealers replaced both units under warranty however the new set still did it. The took the car in (had it for 2 1/2 weeks), resealed the units and tested them....still the same thing. They then tried another cayman they had in stock and it did it also. After consulting with their HQ, their official stance is that whilst they agree there is moisture ingress/condensation, they don't see it as a fault....however they are willing to compensate my for my troubles with some add-ons for the vehicle.
The light units are not 100% sealed as such, there is a vent to allow them to 'breath', so it seems pretty obvious that the moisture is coming from the outside air itself.
The issue I have is that when its particularly bad, it scatters the beam of the headlights in all sorts of directions....once I got pulled by the cops who 'had a friendly word' with me and on many occasions I got flashes from other drivers who I imagine assumed I had my main beam on. Whilst it rarely gets this bad, I have lost confidence in the car, i think its borderline road unworthy in certain situations and don't know what to do next.
I have researched 'rejection', however I have no evidence to prove that they are unfit for purpose/illegal other than the numerous photos I have sent them.
Any advice appreciated.
Cheers
Attached Files
Comment