Hello.
please can I have some help.
I have a peugeot partner 1.5hdi blue tec van 22 plate. In December 25 the cam chain failed which damaged the engine so much that it needed replacing. It was 2 months over its 3 year warranty.
On the day of brakedown I called the dealer so I could arrange to take it to them. They could only book it in for February 26, nearly 3 months later, and I could only drop it off with them on the day of the booking. Very unhelpful.
it is a delivery van for my very small business and so I couldn't really wait that long. So it was taken to an independent garage who fixed in just over a week.
The AA and the independent garage all told me that the cam chain is always failing on these engines and there should be a recall. Dealer says there is no recall which dvla confirms.
After various bits of advice from dealer, cab, Ombudsman and dvla it has become apparent no one can help .
I have just tried using the sales and goods act on the dealer, suggesting that the engine was not fit for purpose and should have lasted longer than it did. The van was fully serviced. I am try to claim £4950 for the cost of a new engine and fitting.
dealer doesnt think they have a case to answer and suggested Ombudsman. But because the vehicle is for business purposes, they cant help.
they could help if I had had a recall letter because the recall comes with an extended warrenty.
is it worth me trying small claims court? Or should I just wait for a recall letter and then claim the cost back.
Thank you
please can I have some help.
I have a peugeot partner 1.5hdi blue tec van 22 plate. In December 25 the cam chain failed which damaged the engine so much that it needed replacing. It was 2 months over its 3 year warranty.
On the day of brakedown I called the dealer so I could arrange to take it to them. They could only book it in for February 26, nearly 3 months later, and I could only drop it off with them on the day of the booking. Very unhelpful.
it is a delivery van for my very small business and so I couldn't really wait that long. So it was taken to an independent garage who fixed in just over a week.
The AA and the independent garage all told me that the cam chain is always failing on these engines and there should be a recall. Dealer says there is no recall which dvla confirms.
After various bits of advice from dealer, cab, Ombudsman and dvla it has become apparent no one can help .
I have just tried using the sales and goods act on the dealer, suggesting that the engine was not fit for purpose and should have lasted longer than it did. The van was fully serviced. I am try to claim £4950 for the cost of a new engine and fitting.
dealer doesnt think they have a case to answer and suggested Ombudsman. But because the vehicle is for business purposes, they cant help.
they could help if I had had a recall letter because the recall comes with an extended warrenty.
is it worth me trying small claims court? Or should I just wait for a recall letter and then claim the cost back.
Thank you


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